The Autopsy of Failure
What is it?
A Post-Mortem is a meeting held after a project is finished (especially if it failed). The goal isn't to blame people; it's to blame the process. You dissect what happened so you don't make the same mistake twice.Why is it important?
If you launch a product and it flops, and you just say \"Oh well, next time,\" you learned nothing. You just paid a \"Tuition Fee\" to the market without attending the class. A Post-Mortem extracts the lesson.The 3-Step Framework:
- Facts (What happened?): \"We launched the BFCM sale 2 hours late. The discount code didn't work for the first 30 minutes.\" (No opinions, just data).
- Causes (Why?): \"The email was scheduled for EST, but the code was scheduled for PST.\" (The root cause: Time zone mismatch).
- Actions (The Fix): \"Update the Launch Checklist to require a 'Time Zone Check' by two people 24 hours prior.\"
The Golden Rule
Make it \"Blameless.\" If you yell at the person who made the mistake, they will hide it next time. If you fix the system that allowed the mistake, everyone gets smarter.
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Curriculum: 10.4 - Founder Resilience, Decision Hygiene & Ethics (Difficulty: Advanced | Path: Scale)
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